We like to think we’ve thought of everything to make sure your delegates have a rewarding and enjoyable experience. But if there’s anything else we can do to make their stay even better, please ask.

Guest Services

Secretarial Services

Dedicated administrative services will be provided at an additional cost. Non-dedicated services are provided through the Business Center.

Internet Access

Standard and wireless high-speed Internet access is available in all meeting rooms with advance notice.

Newspapers

The New York Times is distributed to guestrooms daily. Bulk delivery of other newspapers is available for groups at an additional cost.

Meeting Room Set-up

Pads, pencils, water and mints are standard for meeting room set-ups.

Credit Cards

All major credit cards are accepted including American Express, Visa, MasterCard, Diners Club, Carte Blanche and Discover.

Foreign Currency

Foreign currency can be exchanged for up to USD 250 per day.

Concierge Services

The clef d'Or concierge staff are happy to assist with transportation, dining, city tours and a myriad other services to make a visit to New York both enjoyable and memorable.

Foreign Languages

The hotel has a language bank covering languages from around the world. The multi-lingual hotel staff are available to assist with interpreting needs. Simultaneous translation is available for meetings and may be quoted upon request.

Check Cashing/Cash Advances

Check cashing is available with identification up to USD 250 per day. Cash advances on a room account are also permitted up to USD 250 per day.

You can depend on us to meet all your business needs during your stay at Mandarin Oriental, New York. Our Business Center has the resources and facilities of a fully functional office and is staffed by dedicated professionals who understand the urgencies of business.